MCQ Training Ltd

Aidan  House

Sunderland Road

Gateshead

NE8 3HU

 

Also at:

MCQ Training Ltd

The TAD Centre

Ormesby Road

Middlesbrough

TS3 7SF

Company Details:

Company Number: - 11792878

Telephone - 0191 265 3003

E Mail - info@mcqtraining.com

©2019 by MCQ Training

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Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.

 

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

 

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

 

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Modules

  1. Reasons People Communicate

  2. Ways of Communicating 

  3. Identifying Communication Barriers 

  4. Reducing Communication Barriers 

  5. Checking Understanding 

  6. Getting Help With Communication issues 

  7. Confidentiality 

Price

£25.00

Duration

75 minutes

Accreditation

Approved by CPD

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

System requirements