This qualification is designed for learners who want to  develop a career as a childminder, youth worker, nursery nurse or nursery manager.

The City & Guilds Level 2 Diploma for Customer Service Practitioners qualification is suitable for anyone who is involved in any customer focused role in any industry.

The qualification provides the knowledge and skills for workers who have roles with responsibilities for delivery of care and support such as: Adult Care Worker, Healthcare Assistant/Support Worker, Personal Assistant

Level 2 NVQs in Business and Administration meet the needs of learners who wish to work or are already employed in, an administrative role. They provide the young or adult learner with a cohesive suite of qualifications that will enable them to develop a solid understanding of how to work and communicate in any business environment.

These employer approved qualifications cover a good grounding for a variety of hospitality areas such as housekeeping,

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(6317-33)  501/1679/4

The City & Guilds Level 3 Customer Service Specialists qualification is suitable for anyone who is able to be professional towards customers and support the organisation. It aims to develop learners’ highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

The Level 3 Diploma for Residential Childcare (England) and the Level 5 Diploma in Leadership and Management for Residential Childcare (England) are relatively new qualifications designed to support learners who want to work in a care or management role in residential childcare and who have not previously achieved an existing relevant qualification. From 05 January 2015 learners who want to work in residential childcare will need to register on one of these two Diplomas. 

Learners interested in the Level 3 Diploma for the Early Years Practitioner (Early Years Educator) (Work Based) will be required to demonstrate an in-depth understanding of early years education and care

The qualification is applicable to a variety of roles, where workers have key responsibilities for delivery of care and support and / or a level of supervisory for others such as: Lead Adult Care Worker, Lead Personal Assistant, Key Worker, Domiciliary Care Worker, Senior Care Assistant, Support Worker.

Level 3 NVQ Certificate and Diploma in Business and Administration meet the needs of candidates already employed in or who wish to work in an administrative role with a high degree of autonomy. They provide the candidate with the opportunity to develop their understanding of and skills in a broad range of administrative activities such as information management, event co-ordination and implementing procedures and systems.

For practitioners who conduct internal quality assurance of the assessment process from within a centre or organisation, by sample planning, monitoring and advising on the practice of assessors.

This qualification allows learners to learn, develop and practise the skills required for employment and/or career progression in Adult Care in England. 

The Level 5 Diploma is the required qualification for learners wanting to work in Residential Childcare in a management role. This is the required qualification for learners wanting to work in residential care with children in a management role.

The Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services is a qualification designed to give learners the opportunity to build both managerial and care skills. It fulfils the regulatory requirement for those looking to become managers of children's homes or adults residential and domiciliary services.

The Level 5 Diploma in Leadership for the Children and Young People's Workforce (England) and the Level 5 Diploma in Leadership for Children's Care, Learning and Development are the ideal qualifications if you work as a senior practitioner, deputy manager or assistant manager within Early Years and Children and Young Peoples’ settings, including:

The Level 5 Diploma in Leadership for the Children and Young People's Workforce (England) and the Level 5 Diploma in Leadership for Children's Care, Learning and Development (Wales and Northern Ireland) are the ideal qualifications if you work as a senior practitioner, deputy manager or assistant manager within Early Years and Children and Young Peoples’ settings...

Administer medication to individuals and monitor the results - UNIT 344

City & Guilds medication unit 344 (Includes an assessment of competence - not just knowledge)

City & Guilds Infection Control Units

(INCLUDES AN ASSESSMENT OF COMPETENCE - NOT JUST KNOWLEDGE)

• Causes and spread of infection (Unit 204)

• The principles of infection prevention and control (Unit 282)