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Level 2 Diploma in Adult Care


The Level 2 Diploma in Care is an occupational qualification for learners who work in Health and Care Settings in England. The qualification is linked to the following Trailblazer Apprenticeships:

  • Adult Care Worker (mandatory in the standard)

  • Healthcare Support Worker (optional for on- programme)

The qualification provides the knowledge and skills for workers who have roles with responsibilities for delivery of care and support such as:

  • Adult Care Worker

  • Healthcare Assistant/Support Worker

  • Personal Assistant

This qualification consists of mandatory units covering core knowledge and skills competencies with optional specialisms which can be are combined in flexible ways to reflect the real working context of different learners. 

The content of the mandatory units covers person centred approaches, communication, personal development, equality and inclusion, handling information, duty of care, responsibilities of the role, safeguarding, and, health, safety and wellbeing. 

The optional units are designed to meet the requirements of a range of Healthcare and Care services and to support the delivery of both the Adult Care Worker and Healthcare Support Worker Apprenticeship Standards. 

Unit 286 Knowledge, skills and behaviours expected of an adult care worker will be particularly useful for those learners completing this qualification as part the Adult Care Worker Apprenticeship.

This qualification allows candidates to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Healthcare and Adult Care settings. 

Learners can progress to the City & Guilds level 3 Diploma in Adult Care (3095-31) or the City & Guilds Level 3


To achieve the level 2 Diploma in Care Learners must achieve a minimum of 46 credits.

24 credits must come from the mandatory units in group A.

The remaining 22 credits can come from groups B and C with a maximum of 8 credits from group C. 

There is no minimum requirement for credits in group C




6-12 mths


Approved by City & Guilds

Access to a PC / LapTop

Internet connection

System requirements

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