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Level 3 NVQ Diploma in Business and Administration


The City and Guilds Level 3 NVQ Certificate and Diploma in Business and Administration meet the needs of candidates already employed in or who wish to work in an administrative role with a high degree of autonomy. They provide the candidate with the opportunity to develop their understanding of and skills in a broad range of administrative activities such as information management, event co-ordination and implementing procedures and systems. With their flexible structures and diverse set of optional units these NVQs will enable the candidate to gain essential business skills such as decision-making and resource and project management thus meeting the needs of employers from all types of organisations and industries.


These competence based qualifications replace the City & Guilds 4404 Level 3 NVQ in Business and Administration which expired on 31 July 2010. These qualifications are based on national occupational standards developed by the Council for Administration (CfA) and were designed in collaboration with City & Guilds and other awarding organisations. They include imported units from e-Skills, the Institute of Customer Service (ICS) and the Management Standards Centre.


Units achieved within the Level 3 NVQ Certificate can contribute towards the Level 3 NVQ Diploma which is a component of the Advanced Apprenticeship in Business and Administration framework. Optional units within these qualifications also form part of the Level 4 NVQ Certificate and Diploma so facilitating progression onto further learning and training.


To achieve the Level 3 NVQ Diploma in Business and Administration the learner must achieve

  • a minimum of 40 credits overall, of which a minimum of 27 credits must be at level 3

  • 13 credits from the four mandatory units in Group A

  • a minimum of 14 credits from optional units in Group B

  • a maximum of 13 credits are allowed from optional units in Group C (this is not compulsory).




6-12 mths


Approved by City & Guilds

Access to a PC / LapTop

Internet connection

System requirements

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